Welcome to Pkagrigrowers.com 
By accessing or purchasing from our website www.pkagrigrowers.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or making any purchase.

1. General Information

  • The website www.pkagrigrowers.com is owned and operated by Pkagrigrowers, registered in India.

  • Throughout the site, the terms “we,” “us,” and “our” refer to the Company.

  • By using this website, purchasing products, or browsing our content, you acknowledge that you are at least 18 years old and capable of entering into a legally binding contract.

2. Products and Services

  • We offer natural and traditional food products including ghee, jaggery, jaggery powder, and mustard oil.

  • All products are subject to availability. We reserve the right to modify or discontinue any product without notice.

  • Product images on the website are for illustrative purposes only. Actual packaging or appearance may vary due to updates, lighting, or screen differences.

  • We strive to ensure that product descriptions, pricing, and availability are accurate. However, we are not liable for unintentional errors or omissions.

3. Pricing and Payment

  • All prices listed on our website are in Indian Rupees (INR) and inclusive/exclusive of applicable taxes (as mentioned at checkout).

  • Payment can be made via secure third-party gateways such as Razorpay, Paytm, UPI, Net Banking, Debit/Credit cards, etc.

  • We reserve the right to change prices or run promotional offers at any time without prior notice.

  • Orders are confirmed only after successful payment.

4. Order Acceptance and Cancellation

  • After placing an order, you will receive an email/SMS confirmation. This does not signify acceptance of your order; it indicates that we have received it.

  • We reserve the right to refuse or cancel any order if:

    • The product is unavailable or out of stock.

    • There is a pricing or product description error.

    • The payment is flagged as fraudulent or incomplete.

  • If an order is cancelled after payment, a full refund will be issued as per our Refund Policy.

5. Shipping and Delivery

  • Orders are shipped within 1–2 business days after payment confirmation.

  • Delivery time generally takes 3–7 business days depending on location.

  • Shipping charges are calculated at checkout unless free shipping applies.

  • We are not responsible for delays caused by courier partners, natural disasters, or incorrect shipping addresses provided by the customer.

  • Please inspect packages at delivery. If damaged or tampered with, report immediately to our support team.

(Refer to our Shipping Policy for detailed terms.)

6. Returns and Refunds

  • As our products are consumable, returns and refunds are accepted only in specific cases (damaged, defective, or wrong item received).

  • Customers must inform us within 48 hours of delivery with proof.

  • Refunds or replacements will be processed as per our Return & Refund Policy.

7. Intellectual Property Rights

  • All content on this website, including logos, images, text, graphics, and product descriptions, is the property of Pkagrigrowers and protected under copyright laws.

  • You may not reproduce, duplicate, copy, sell, or exploit any portion of the website or products without prior written permission.

8. User Conduct

By using this website, you agree not to:

  • Use it for unlawful purposes or violate any applicable laws.

  • Attempt to gain unauthorized access to our systems or data.

  • Post false, misleading, or harmful information.

  • Copy or resell website content without permission.

9. Limitation of Liability

  • We do our best to maintain accuracy and quality, but we do not guarantee the website will always be error-free or uninterrupted.

  • The Company is not liable for any indirect, incidental, or consequential damages arising from product use, misuse, or website errors.

  • Always check product labels for allergens or storage instructions before consumption.

10. Indemnification

You agree to indemnify and hold harmless Pkagrigrowers, its directors, employees, and partners from any claims, damages, or expenses arising out of your misuse of the website or violation of these Terms.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in Uttrakhand.

12. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with the “Last Updated” date revised accordingly. Continued use of the website after such changes constitutes acceptance of the updated terms.

13. Contact Information

For any questions about these Terms & Conditions, please contact us:

Email: Info@pkagrigrowers
Phone: +91 8384859176
Address: B67 arihant vihar vishnu garden haridwar Uttarakhand 249404